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(561) 346-9763

Welcome to Carol's Concierge Service


Imagine waking up every day in your beautiful Palm Beach Gardens, North Palm Beach, or Jupiter home, knowing that everything is taken care of – from the smallest errands to the most significant home maintenance tasks.  That's where I come in!

I'm Carol, and I'm here to make your life a whole lot easier with my concierge management services.


You see, I believe that everyone deserves to live a life of serenity and ease, no matter the size of their home. Whether you're in a cozy cottage or a sprawling estate, I'm here to cater to your unique needs and desires. My goal? To elevate your everyday life with an unparalleled level of service and attention to detail.

Here's a rundown of the services I offer:
1. Personal Errand Mastery

Your time is valuable. My service is designed to take those day-to-day errands off your plate, managing them with a local's know-how and a personal touch. From picking up your dry cleaning to running to the grocery store, I'm here to help you maximize your day.

  • Dry Cleaning
  • Pickup & Delivery
  • Banking Errands
  • Grocery Shopping
  • Pharmacy Runs
  • Dining Coordination
  • Postal and Package Services
2. Property Management Perfected

Your home should be your happy place, right? A spot where you can kick back, relax, and feel totally at ease, whether you're just getting back from a trip or wrapping up a long day. Well, that's where I come in! As your go-to property manager, I'm here to make sure your home is always in tip-top shape. I can handle:

  • Routine Maintenance Supervision
  • Landscaping Oversight
  • Pool Cleaning and Maintenance
  • Pest Control

“For over two decades, Carol has been an indispensable part of our Palm Beach Gardens experience. Each summer, as we travel northward, Carol becomes the guardian of our home, ensuring that our home is just as we left it, if not better. Her bi-weekly check-ups give us peace of mind while we’re gone.


When we’re ready to come back for the winter, Carol stocks our refrigerator with our favorite goods, a personal touch that welcomes us back not just to a house, but to a home ready to be lived in and loved. On several occasions, Carol has managed contractor appointments that’s saved us countless hours, allowing us to return to a home without worry.


Carol also picks us up and takes us to the airport. That way, we know we can count on her instead of dealing with Uber and Lyft and ‘hoping’ someone shows. We’ve also utilized Carol’s massages and facials and they are FABULOUS.


In Carol, we have found a trusted friend, a part of our family, and a key to making our Palm Beach Gardens life truly effortless. I cannot recommend Carol's Concierge services enough—they are, without a doubt, the best we have ever had the pleasure of experiencing.”


~ Becky Auer, Palm Beach Gardens, FL & Pittsburgh, PA Resident

3. Contractor Coordination

Renovations and repairs should bring excitement, not stress. With my established connections to the areas most reputable and trustworthy contractors, I stand as your advocate, ensuring all work is completed to your satisfaction. I'll be there so you can go about your day with confidence, knowing your home is in capable hands.

  • Contractor Appointment Handling
  • Quality Checks
  • Vendor Communication
  • Pre-Arrival Preparation
  • Post-Departure Care
  • Weekly or bi-weekly stops at your home
  • Storm & Hurricane Preparation
  • Vendor Coordination

4. Vacation Home Care Advantage

As a snowbird or part-time resident, you want to arrive at your home and have it be ready for your enjoyment. You can have peace of mind knowing that your home is always in impeccable condition.

"Carol has not only been my house sitter, dog sitter, babysitter and masseuse for over 20 years, she has become a great friend as well. I trust her implicitly with my home, my fur babies and my special needs child as well. She is an amazing massage therapist but most importantly she is an overall kind and responsible person.


I work on my feet all day and without here that would not be possible!! Knowing that someone you trust is taking care of all of your home responsibilities, so you don’t have to is worth everything! I couldn’t ask for more! You’d be lucky to have her."


Susan Stevens,

Jupiter FL

5. Specialized Services

In Palm Beach Gardens, "going the extra mile" is not just a saying—it's my commitment to you. I can handle your specialized services so you don’t have too!

  • Personalized Pet Care — In home and overnights
  • Exercise and Playtime
  • Feeding and Medication Administration
  • Grooming and Hygiene Maintenance
  • Vehicle Maintenance
  • Event Planning Assistance
  • Airport Transfers
  • Private Aircraft FBO Services
  • Event and Special Occasion Transportation
  • Luxury Vehicle and Chauffeurs Coordination

6. Pet Sitting and Walking

I understand that your pets are cherished members of your family, and they deserve the same level of care and attention that you demand. My pet sitting and walking services are infused with genuine affection and a deep understanding of what makes your furry companions tick. Whether they need a stroll to stretch their legs or someone to cuddle with them while you're away, rest assured, I will be there to make sure they're happy, healthy, and loved.

7. Transportation Services

Travel with ease throughout Palm Beach Gardens and beyond. My transportation services are punctual and always attuned to your needs—whether it’s a lift to the airport or a seamless journey to and from the FBO for private aircraft, or picking up and delivering your children to their activities, every ride is defined by comfort and on-time pick-up and delivery.

"Carol is the only person I trust with my skin. I have been lucky to have been a client of Carol’s for many years. From the moment I first walked into the treatment room, I knew I was in good hands. She is professional, meticulous, kind, and REALLY understands skin! Over the years, I have had break outs and various skin issues/concerns, Carol always knows how to treat, and makes her facials a relaxing experience (a big deal for a busy mom!). I appreciate how Carol customizes her facials to make sure my skin is at its best. I always leave Carol’s treatments glowing and so happy! Simply put, she’s the best! "


Pamela Comiter,  Jupiter FL

8. In-Home Massage and Facials

Since I am a licensed esthetician and massage therapist, let me transform you and your loved ones with tranquility and rejuvenation. With my in-home massage and facial treatments, ranging from soothing 60-minute sessions to luxurious 120-minute escapes, I offer a spa experience that comes right to your doorstep. Tailored to your preferences and designed to revitalize your day, my hands will work their magic to ensure you feel as radiant on the outside as you are on the inside.

  • Customized Massage Treatments
  • Rejuvenating Facial Treatments
  • Aromatherapy and Relaxation Techniques
  • Convenience and Privacy of At-Home Services

With these diverse offerings, I'm confident that I can cater to every aspect of your Palm Beach lifestyle. From ensuring your little ones arrive safely at their destinations to pampering your furry friends and keeping watch over your home, I'm here to make your life a breeze.


So, what do you say? Ready to simplify your life and elevate your leisure? Let's chat and create a personalized plan that fits your unique needs.


Give me a call at 561-346-9763 to get started. Your new life of serenity and sophistication awaits!

Looking forward to making your life a whole lot easier.

Carol Formica: Your Personal
Concierge Extraordinaire

Hello there, I’m Carol Formica, your personal concierge and guide to a life of ease in North Palm Beach, a place I’ve called home since 1986. I love helping families and have built a reputation as a skilled esthetician and licensed massage therapist, caring for locals for many, many years to come.


Because I talk to clients for a living and heard the needs they were looking for, I decided to add concierge services to my massage and esthetician skills.


I love managing my client’s homes and running errands for them when they are either busy with their children or too old to be able to drive anymore. I hope you will give me the chance to welcome your family and needs to my concierge services to create an effortless lifestyle for you.